What is Viyona Fintech India Private Limited?
Viyona Fintech India Private Limited is a technology-driven financial services company focused on providing comprehensive payment solutions. Our services include payment collections (Payin) and merchant payouts, designed to facilitate seamless transactions for businesses and individuals.
What services does Viyona Fintech offer?
We offer a range of payment services, including:
**Collection Services (Payin):** Enabling businesses to collect payments from customers easily and securely.
**Merchant Payouts:** Streamlining the process of making payments to merchants and service providers efficiently.
How do I initiate a Payin service with Viyona Fintech?
To initiate the Payin service, please contact our customer support or visit our website to sign up. Once you complete the registration process, you will receive access to our platform to manage your collections.
What payment methods are supported for collections?
We support a wide range of payment methods, including credit/debit cards, net banking, UPI, and various wallets, ensuring flexibility for your customers.
Are there any fees associated with using Payin services?
Yes, we have a transparent fee structure. Fees may vary based on the payment method and transaction volume. For detailed information, please contact us
How can I set up Merchant Payouts with Viyona Fintech?
You can set up Merchant Payouts by contacting our sales team or signing up on our website. You will need to provide necessary documentation and details about your business.
What is the processing time for Merchant Payouts?
The processing time varies based on the payment method used. Generally, payouts are processed within few seconds after approval, but this may vary by case.
How does Viyona Fintech ensure transaction security?
Viyona Fintech employs industry-standard encryption technology, secure servers, and regular security audits to safeguard transaction data. We also comply with regulatory standards to provide a secure payment environment.
Is Viyona Fintech compliant with financial regulations?
Yes, Viyona Fintech adheres to all applicable regulations and standards in India, including the guidelines set forth by the Reserve Bank of India (RBI) and other regulatory bodies.
How can I contact Viyona Fintech's customer support?
You can reach our customer support team via email, phone, or through our website's live chat option. Our support team is available to assist you with any queries or issues.
What are the support hours for Viyona Fintech?
Our support team is available from 9 AM to 7 PM IST, Monday to Saturday. We strive to respond to all inquiries promptly.
Can I integrate Viyona Fintech's services into my existing system?
Yes, we provide APIs and SDKs for seamless integration into your existing systems. Our technical documentation will guide you through the process of integration.
How can I provide feedback about Viyona Fintech's services?
We welcome feedback from our users. You can submit your feedback through our website's feedback form or directly contact our customer support.
